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FAQs for Buyers/Users
Articles and answers for Buyers, Users and Trade Customers
29 articles
Is there a Mobile app for buymaterials.com
Can I cancel any orders I have made?
Can I communicate with Merchants who have sent me quotes?
Can I export quotes and orders from your system?
Can I filter out leads and Quotes I don’t want?
Can I give my staff certain permissions but not all ?
Can I integrate my ERP with BuyMaterials, such as K8 or Oracle
Can I pay via Credit/Debit Card?
Can I restrict the number of deliveries or drops for a particular Project/Order?
Do prices change often for Building Materials?
Do you store my Credit card information?
Do you store passwords?
How do I get a VAT invoice?
How do I improve my rating as a buyer?
How to I raise a dispute on an order or issue with buymaterials.com
Is my contract with you or the Merchant for the items I have ordered?
It would appear you can not support my area as yet, can I still sign up?
What are “Projects” ?
What do I do if there is a problem with the items on the delivery?
What if my delivery doesn’t turn up and I have paid?
What is the buyer rating feature?
What is the Universal Trade Account?
What's the Hybrid Quote ?
Will Merchants tell me if they are substituting elements?
Is your platform secure?
Can I export quotes and orders from your system?
What is a service charge ?
I have tried to login and register but I am not receiving the Code
How does the Trade Account sign up work?