FAQs for Buyers/Users
Articles and answers for Buyers, Users and Trade Customers
29 articles
- Is there a Mobile app for buymaterials.com
- Can I cancel any orders I have made?
- Can I communicate with Merchants who have sent me quotes?
- Can I export quotes and orders from your system?
- Can I filter out leads and Quotes I don’t want?
- Can I give my staff certain permissions but not all ?
- Can I integrate my ERP with BuyMaterials, such as K8 or Oracle
- Can I pay via Credit/Debit Card?
- Can I restrict the number of deliveries or drops for a particular Project/Order?
- Do prices change often for Building Materials?
- Do you store my Credit card information?
- Do you store passwords?
- How do I get a VAT invoice?
- How do I improve my rating as a buyer?
- How to I raise a dispute on an order or issue with buymaterials.com
- Is my contract with you or the Merchant for the items I have ordered?
- It would appear you can not support my area as yet, can I still sign up?
- What are “Projects” ?
- What do I do if there is a problem with the items on the delivery?
- What if my delivery doesn’t turn up and I have paid?
- What is the buyer rating feature?
- What is the Universal Trade Account?
- What's the Hybrid Quote ?
- Will Merchants tell me if they are substituting elements?
- Is your platform secure?
- Can I export quotes and orders from your system?
- What is a service charge ?
- I have tried to login and register but I am not receiving the Code
- How does the Trade Account sign up work?